When I blogged last month looking at temple activity in Utah, and how patrons move between temples when their first choice is closed, several commenters asked about utilization: What fraction of endowment session seats are being filled? In this post, I’ll show some summaries from the same endowment session data I used in the last post.
But first, commenters also pointed out that I left out a huge disclaimer in that post: The data I have is only for people who schedule online. Online scheduling is still relatively new (maybe even only becoming available during Russell M. Nelson’s presidency if I remember right), and many members therefore have decades of experience just going to the temple for endowment sessions and counting on open space being available. So it wouldn’t be surprising if a substantial fraction of temple patrons don’t show up in my analysis because they didn’t schedule online. Also, to be complete, it’s also possible that people could schedule a place but then not show up for their appointment, although I’d guess that’s probably less common. In sum, the true attendance numbers are very likely higher, perhaps much higher, than what I’m showing. I’d love to hear from anyone who’s a temple worker or attender what their impression is of how many people attend without scheduling online or how many schedule online and then don’t attend. And thanks again to commenters on my last post who raised this issue and shared their experience with this.
While I’m offering that big caveat, let me tell you about two other smaller one related to data exclusion. First, in looking at utilization, I’m using only English language sessions. Utilization rates for sessions in other languages are affected by a second effect in addition to members’ general interest in attending the temple: the number of members nearby who speak the language the session is presented in. For English, there are presumably always plenty of members nearby who speak the language, so differences in utilization can be attributed more straightforwardly to differences in willingness to attend. The second exclusion of data is that I dropped all Monday sessions. Provo consistently had a few sessions on Mondays, but because it was the only temple open for endowments that day, I didn’t consistently gather the data. It’s only a small number of sessions anyway, so I just excluded all Mondays.
This first graph shows counts of total endowment session seats and seats used, aggregated across all Utah temples.